RETURNS & EXCHANGES
We want you to feel confident ordering from The Fight Remains. If something isn't right with your order, we're here to help.
DOMESTIC U.S. RETURNS & EXCHANGES
You may request a return or exchange within 30 days of the date your order was delivered.
To be eligible for a return or exchange, items must be:
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Unworn and unused
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Unwashed
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Free from stains, odors, pet hair, or other signs of wear
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Returned with the original tags attached
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Returned in the original packaging when possible
EXCHANGES
For approved domestic exchanges, The Fight Remains will cover the cost of shipping the replacement item back to you.
Please contact us before returning an item so we can provide instructions for your exchange.
STORE CREDIT
For approved returns issued as store credit, The Fight Remains will cover the shipping cost of sending your replacement or future qualifying item when applicable.
REFUNDS TO YOUR ORIGINAL PAYMENT METHOD
If you choose to receive a refund to your original payment method, the customer is responsible for the cost of return shipping unless the item was damaged, defective, or incorrect.
Original shipping charges are non-refundable unless the return is the result of an error by The Fight Remains.
STARTING A RETURN OR EXCHANGE
To begin a return or exchange, contact:
Please include:
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Your order number
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Name on the order
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Email address used to place the order
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Item you would like to return or exchange
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Reason for the return or exchange
Please do not send items back without contacting us first.
Once we receive and inspect your return, approved refunds, exchanges, or store credits will generally be processed within 7–10 business days.
INTERNATIONAL RETURNS & EXCHANGES
International customers may request a return or exchange within 30 days of the date the order was delivered.
International customers are responsible for all return shipping costs.
The Fight Remains does not provide prepaid return labels for international returns or exchanges.
Customers should use a trackable shipping service and provide the tracking information to our customer-service team.
Items must be:
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Unworn and unused
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Unwashed
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Free from stains, odors, or signs of wear
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Returned with original tags attached
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Returned in the original packaging when possible
To start an international return or exchange, contact:
Do not ship your return until you receive return instructions from our team.
RECEIVED THE WRONG ITEM?
If you received an incorrect item, please contact us at:
Include the following information:
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Your order number
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Name on the order
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Email address used for the order
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Photo of the incorrect item
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Photo of the packing slip, if available
Once we confirm the mistake, we will provide instructions for returning the incorrect item at no cost to you.
We will then work to send the correct item as quickly as possible.
Please allow approximately 7–10 business days for the replacement process after the issue has been confirmed.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or has a manufacturing or printing defect, contact us at:
Please include:
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Your order number
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Name on the order
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Email address used for the order
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Description of the issue
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Whether you are requesting a replacement or refund
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Clear photographs showing the damaged or defective area
For apparel, please photograph the item laid flat with the affected area clearly visible. If possible, include the product tag in the photo.
We will review the information and work with you to determine the appropriate resolution.
If we confirm that the item is defective or was damaged before delivery, The Fight Remains will cover the return or replacement shipping costs when applicable.
NON-RETURNABLE ITEMS
Unless the item arrives damaged, defective, or incorrect, the following items may not be eligible for return or exchange:
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Personalized or custom-made products
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Items marked final sale
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Gift cards
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Items that have been worn or washed
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Items without original tags
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Items showing signs of use, stains, odors, damage, or alteration
Any additional exclusions will be clearly stated on the product page when applicable.
REFUNDS
Once your approved return has been received and inspected, we will notify you.
Approved refunds will be issued to the original payment method.
After we process your refund, your bank or payment provider may require additional time for the funds to appear in your account.
Processing times vary depending on your financial institution.
QUESTIONS?
If you have questions about a return, exchange, refund, damaged product, or incorrect order, contact:
Please include your order number whenever possible so we can assist you faster.
Thank you for supporting The Fight Remains.
Keep showing up. The Fight Remains.