SHIPPING & DELIVERY
At The Fight Remains, every order is prepared with care before it heads your way. We appreciate your support and will do our best to get your order processed, packed, and shipped as quickly as possible.
ORDER PROCESSING
Our goal is to have your tracking information emailed to you within 2–4 business days after your order is placed.
Please note that this processing time is separate from the estimated shipping time shown at checkout.
Orders placed during product launches, holidays, sales, or other high-volume periods may require additional processing time.
Once your order ships, you will receive an email containing your tracking information.
NEED TO CHANGE YOUR ORDER?
If you need to make a change to your order, please contact us as soon as possible at info@thefightremains.com.
Please include your order number in the subject line.
We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has entered processing or has shipped.
MY ORDER HASN'T SHIPPED YET
If your order has not shipped within 4–6 business days, please check your email and spam/junk folder.
Occasionally, our shipping system may identify an issue with an incomplete or incorrect shipping address. If that happens, we may contact you before shipping your order.
If you have not received an email from us and your order has not shipped after 6 business days, contact:
Please include your name and order number so we can assist you as quickly as possible.
SHIPPING DELAYS
Please allow additional time for unforeseen shipping delays.
Once a package has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of our control, including:
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Carrier delays
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Severe weather
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Holidays
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High shipping volume
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Delivery destination
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Customs processing
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Incorrect or incomplete shipping information
While we cannot guarantee carrier delivery dates, we will always do our best to help resolve shipping-related issues.
For assistance, contact info@thefightremains.com.
TRACKING YOUR ORDER
Your tracking number will be emailed to you once your order has shipped.
Please allow up to 2–5 business days for the carrier's tracking system to fully update after a shipping label has been created.
If you have not received tracking information within 6 business days, contact info@thefightremains.com and include:
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Your name
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Email address used for the order
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Order number
DOMESTIC SHIPPING
Shipping prices are based on your delivery location, package weight, and selected shipping method.
| Method | Estimated Shipping Time | Cost |
|---|---|---|
| Standard — Under 1 lb | 3–7 Business Days | $4.90 |
| Standard — 1–3 lbs | 3–7 Business Days | $6.90 |
| Standard — 3–5 lbs | 3–7 Business Days | $9.90 |
| Standard — 5–70 lbs | 3–7 Business Days | $19.90 |
| Free Shipping | 3–7 Business Days | FREE on U.S. orders over $99 |
| Priority Mail | 1–4 Business Days | $15 |
Shipping times are estimates and begin after your order has finished processing.
FREE SHIPPING
We currently offer free standard shipping on domestic U.S. orders over $99.
The qualifying purchase amount is calculated before applicable taxes and after discounts or promotional codes have been applied unless otherwise stated during a promotion.
INTERNATIONAL SHIPPING
Yes, The Fight Remains ships internationally to select countries.
Please allow approximately:
Processing: 3–5 business days
Estimated Delivery: 7–20 business days after shipment
International shipping rates vary depending on the weight of your order and destination and will be calculated when available.
All prices on our website are listed in U.S. dollars (USD).
International delivery estimates do not include possible customs delays.
INTERNATIONAL SHIPPING LOCATIONS
We currently ship to select international destinations, including:
| Location | Estimated Shipping Cost |
|---|---|
| United Kingdom | $10.99–$19.97 |
| Select European Countries* | $10.99–$19.97 |
| Australia & New Zealand | $10.99–$19.97 |
| Japan | $10.99–$19.97 |
| Other Available International Destinations | Calculated based on destination and package weight |
International packages may be shipped through USPS, UPS, FedEx, DHL, or another available carrier depending on destination and service availability.
*European countries may include Austria, Belgium, Czech Republic, Denmark, France, Germany, Luxembourg, and the Netherlands. Availability may change.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs fees, import duties, VAT, taxes, or other charges imposed by the destination country.
Unless otherwise stated during checkout, these charges are not included in your purchase price or shipping charge and are the responsibility of the customer.
The Fight Remains does not control or determine customs fees, duties, or taxes charged by another country.
Customs policies vary by location. For questions regarding potential charges, we recommend contacting your local customs authority before placing your order.
Payment of applicable duties or taxes may be required before the carrier or customs authority releases your package.
LARGE INTERNATIONAL ORDERS
For international orders exceeding $450 USD, please contact us before ordering at:
We can help review available shipping options.
MY COUNTRY ISN'T LISTED. WHAT SHOULD I DO?
If your country does not appear as an available shipping destination during checkout, unfortunately we are not currently able to ship there.
You can still contact us at info@thefightremains.com and let us know where you'd like to see The Fight Remains available.
As we grow, we hope to expand our international shipping options.
LOST, MISSING OR DELAYED PACKAGES
If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.
If tracking shows that your package was delivered but you cannot locate it, we recommend first:
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Checking around your property and any secure delivery locations.
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Checking with members of your household or neighbors.
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Allowing an additional business day, as some carriers may mark packages delivered shortly before the actual delivery.
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Contacting the shipping carrier directly with your tracking number.
If you still cannot locate your package, contact us at info@thefightremains.com and we will do our best to help.
Please understand that The Fight Remains cannot guarantee reimbursement or replacement for packages confirmed as delivered by the shipping carrier.
INCORRECT SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before submitting your order.
If you notice an error, email info@thefightremains.com immediately with your order number.
We will do our best to update the address before shipment, but address changes cannot be guaranteed once an order has entered processing or has been transferred to the carrier.
Additional shipping charges may apply if an order is returned because of an incorrect or incomplete address.
QUESTIONS?
We're here to help.
For questions about your order, tracking, or shipping, contact:
Please include your order number whenever possible so we can assist you faster.
The Fight Remains
Built for the ongoing fight.